The Internal Information Channel is the general system established by the company for the confidential receipt and management of communications, complaints, or reports concerning potential regulatory breaches, improper conduct, or situations contrary to internal policies. This channel acts as a single, centralised entry point, allowing for an appropriate initial assessment of the facts and their subsequent referral to the competent body, committee, or specific procedure, whether in matters of criminal compliance, equality, LGTBIQA+ diversity, or any other applicable area, while in all cases guaranteeing confidentiality, the protection of the reporting person, and the absence of retaliation.